Engage, Empower & Inspire
Terms of Service
As an Ecollective Travel member… Ecollective Travel, in its sole and absolute discretion, may make changes or modifications to the Site or to this Agreement (including any policies or agreements which are incorporated by reference herein) at any time and without prior notice to you, and such changes or modifications shall be effective immediately upon posting to this Site. You acknowledge and agree that (i) Ecollective Travel may notify you of such changes or modifications by posting them to this Site and (ii) your use of this Site or the Services after such changes or modifications have been made (as indicated by the “Last Revised” date at the top of this page) shall constitute your acceptance of this Agreement as last revised. In addition, Ecollective travel may occasionally notify you of upcoming changes or modifications to this Agreement by email. We, therefore, recommend that you keep your account information including, but not limited to, your email address, current.
Your Use of the Site and Services
You acknowledge and agree that:
Your use of the Site and the Services including any content you submit will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations. You will not impersonate another User, or collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent. You will not use this Site or the Services in a manner (as determined by Ecollective Travel in its sole and absolute discretion): that is illegal, infringing, defamatory, harassing, abusive; that violates the privacy or publicity rights of another User or any other third party, or that is otherwise objectionable. You will not use this Site or the Services for hate speech, hate crimes or violence. You will not use this Site or the Services: to send spam or other unsolicited bulk emails; for computer or network hacking or cracking; or to transmit any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality or security of the Site or the Services. You will not copy or distribute in any medium any part of the Site or the Services, except where expressly authorized by Ecollective Travel. You will not access Ecollective Travel Content or User Content (as those terms are defined below) through any technology or means other than through this Site itself, or as Ecollective Travel may designate. You will not use this Site or the Services found at this Site, including any of Ecollective Travel's related technologies, for any commercial use without Ecollective Travel's express prior written consent.
Ecollective Travel reserves the right to modify, change, or discontinue any aspect of this Site or the Services found at this Site at any time.
The content on this Site and the Services found at this Site, including without limitation the text (such as the articles found on our blog or in our daily newsletter), software, scripts, source code, API, graphics, photos, sounds, music, videos and interactive features and the trademarks, service marks and logos contained therein are owned by or licensed to Ecollective Travel in perpetuity, and are subject to copyright, trademark, and/or patent protection in the United Kingdom and foreign countries, and other intellectual property rights under United Kingdom and foreign laws. Ecollective Travel is provided to you “as is”, “as available” and “with all faults” for your information and personal, non-commercial use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purposes whatsoever without the express prior written consent of Ecollective Travel. No right or license under any copyright, trademark, patent, or other proprietary right or license is granted by this Agreement.
The Site and the Services have been specially designed to present Ecollective Travel in a unique format and appearance. We are concerned about the integrity of Ecollective Travel when it is viewed in a setting created by a third party that includes advertising or other materials that we have not authorized to be displayed with our consent. Neither you nor any third party shall make use of Ecollective Travel in any manner that constitutes an infringement of our rights, including copyright, or that has not been authorized by us.
Our Use of User Content
Some of the features of this Site or the Services found at this Site may allow Users to view, post, publish or share their ideas, opinions, preferences or feedback (e.g., through a “like” or “comment” function) relating to Ecollective Travel's news articles or current events (“User Content”). By posting or publishing User Content to this Site or to the Services found at this Site, you represent and warrant to Ecollective Travel that: (i) you have all necessary rights to distribute User Content, either because you are the sole author and owner of the User Content and have the right to distribute the same, or because you have the appropriate distribution rights, licenses, consents, and/or permissions to use, in writing, from the copyright or other owner of the User Content; and (ii) you do not violate the rights of any third party. You shall be solely responsible for any and all of your User Content and the consequences of, and requirements for, distributing it.
If you post or publish your User Content to this Site, you authorize Ecollective Travel to use the intellectual property and other proprietary rights in and to your User Content to enable inclusion and use of the User Content in the manner contemplated by this Site and this Agreement. Accordingly, you hereby grant Ecollective Travel a worldwide, non-exclusive, royalty-free, sublicensable (through multiple tiers), and transferable license to use, reproduce, distribute, prepare derivative works of, combine with other works, display, and perform your User Content in connection with this Site and Ecollective Travel's business, including without limitation for promoting and redistributing all or part of this Site in any media formats and through any media channels without restrictions of any kind and without payment or other consideration of any kind, or permission or notification, to you or any third party. The above licenses granted by you in your User Content terminate within a commercially reasonable time after you remove or delete your User Content from this Site. You understand and agree, however, that Ecollective Travel may retain (but not distribute, display, or perform) server copies of your User Content that have been removed or deleted unless you expressly request full removal of your User Content.
Our Monitoring of User Content
Ecollective Travel reserves the right, but has no obligation, to pre-screen User Content and decide whether any item of User Content is appropriate and/or complies with this Agreement. Ecollective Travel may remove any item of User Content and/or terminate a User’s access to this Site or the Services found at this Site for posting or publishing any material in violation of this Agreement, or for otherwise violating this Agreement (as determined by Ecollective Travel in its sole and absolute discretion), at any time and without prior notice. If Ecollective Travel terminates your access to this Site or the Services found at this Site, Ecollective Travel may, in its sole and absolute discretion, remove and destroy any data and files stored by you on its servers.
Links to Third-Party Websites
This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by Ecollective Travel. These links are provided solely as a convenience to you and do not constitute an endorsement by Ecollective Travel of the content on such websites nor of the business practices of those operating those websites. Ecollective Travel has no control over and assumes no responsibility for the content, terms, and conditions, privacy policies, or practices of any third-party websites. In addition, Ecollective Travel does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release Ecollective Travel from any and all liability arising from your use of any third-party website. Accordingly, Ecollective Travel encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
To the maximum extent permitted by law, you agree to indemnify and hold harmless Ecollective Travel, its and affiliates, and their directors, officers, managers, employees, shareholders, agents, and licensors, from and against all claims, demands, disputes, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or in relation to these Terms or your use of the Services. Ecollective Travel reserves the right to assume the exclusive defence of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide us with such cooperation as is reasonably requested by us.
Disclaimer of Warranties and Limitation of Liability
Your access to and use of these Services is at your sole risk. If you are dissatisfied with any of the materials contained on the Site or in the Services, or with any of these Terms, your sole and exclusive remedy is to discontinue accessing and using the Site and/or Services. THE SERVICES ARE AVAILABLE “AS IS.”ECOLLECTIVE TRAVEL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES IN THE NEWS, INFORMATION, OR OTHER MATERIALS AVAILABLE THROUGH THE SERVICES. WE DO NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THOSE OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICES OR ANY INFORMATION OR GOODS THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SERVICES. WE DO NOT PROVIDE OR AUTHORIZE THE PROVISION OF MEDICAL, LEGAL, OR OTHER PROFESSIONAL ADVICE THROUGH THE SERVICES, AND SO WE DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF MEDICAL, LEGAL, OR OTHER PROFESSIONAL INFORMATION THAT IS CONTAINED WITHIN THE SERVICES; RATHER THAN RELYING ON THIS INFORMATION, YOU SHOULD SEEK ADVICE FROM A QUALIFIED PROFESSIONAL. WE DO NOT MAKE ANY REPRESENTATIONS REGARDING, NOR DO WE ENDORSE THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER MATERIAL OR DATABASE DISPLAYED, UPLOADED, OR DISTRIBUTED IN THE SERVICES OR AVAILABLE THROUGH LINKS IN THE SERVICES. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SERVICES. ALTHOUGH WE INTEND TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES, WORMS, “TROJAN HORSES,” OR OTHER DESTRUCTIVE MATERIALS TO THE SERVICES, WE DO NOT GUARANTEE OR WARRANT THAT THE SERVICES OR MATERIALS THAT MAY BE DOWNLOADED FROM THE SERVICES DO NOT CONTAIN SUCH DESTRUCTIVE FEATURES. WE ARE NOT LIABLE FOR ANY DAMAGES OR HARM ATTRIBUTABLE TO SUCH FEATURES. IF YOU RELY ON THE SERVICES OR ANY MATERIALS AVAILABLE THROUGH THE SERVICES, YOU DO SO SOLELY AT YOUR OWN RISK.
Ecollective Travel, its affiliates, and their directors, officers, managers, employees, shareholders, agents, and licensors are not liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to the Services or for any claim, loss, or injury based on errors, omissions, interruptions, or other inaccuracies in the Services (including without limitation as a result of breach of any warranty or other term provided in these Terms). Any claim against us shall be limited to the amount you paid, if any, for use of the Services.
Why do we use emails as usernames?
We notify all subscribers of product and report launches via email. Additionally, we do not allow role-based emails as usernames for individual subscriptions. The individual subscription is a one-user license and we do not allow sharing of the login information or reports. To provide a better experience and to enforce our sharing policy we track the activity of logged in users on ecollectivetravel.com.
Can I share my report or internal Ecollective Travel information with my colleagues and professional network?
No, each single subscription is intended for single use, and we monitor the sharing of passwords to enforce our copyright licenses. If you’re interested in having your team stay up-to-date on the latest Research in Travel, please contact the team for more information.
How can I share what I’ve learned from reports?
Ecollective Travel does not allow sharing or distribution of any information published on our members area of our site. Feel free to share certain snippets or lines of our research reports, raw data from our data sheets, and any knowledge acquired from our Analyst sessions within your company and with outside associates. However, when you do so, we ask that you cite Ecollective Travel and add our logo on any document pages published. A simple citation will do: “According to Ecollective Travel…”
Can I save these reports in offline format from my browser?
You can print the reports. However in order to save on paper we would rather you did not do this. Ecollective Travel Reports are the hard work of our analysts and contributors, this is the intellectual property we build our business on. After multiple instances of sharing/content violations of our copyrighted work, we now no longer allow PDF distribution of Ecollective Travel information. We hope you will support Ecollective Travel and its effort to build a sustainable business to keep providing you the best insights. If you’d like to read the reports offline, you can print the report or leave your browser window with the report(s) pre-loaded, open on your laptop, tablet or mobile device. If you have any questions please email us.
TERMS OF SERVICE
Ecollective Travel Members
All members may access and open as many reports as long as they are for their personal use. Members may print one copy of any individual Ecollective Travel document for personal use. Distribution of login/password and copies to audiences inside or outside the company or organization are not permitted. Subscribers may not post or otherwise mass distribute Ecollective Travel documents (e.g. via hard copy, email, and/or posting on intranet, company bulletin boards or other information storage and retrieval systems). Ecollective Travel has the right to suspend or terminate your registration and to refuse any and all current or future use of the Services if it suspects that such information provided by the customer is inaccurate or incomplete.
PURCHASE AND BILLING
How can I obtain a receipt from my purchase?
When your membership is confirmed and purchased you will be issued with an invoice by email. For any queries about your invoice please contact: firstname.lastname@example.org
Can I get a refund if I cancel?
No. While we can cancel or transfer the annual subscription, we do not offer refunds.
Will I have access to all previous Ecollective Travel documents?
Yes, as a member, you will have access to all of the Ecollective Travel documents, Data Sheets, & case studies that have published previously, as well as upcoming content released during your subscription period.
What happens when my annual subscription expires?
Your membership auto-renews all subscriptions after one year. If the billing information is up-to-date, you are charged the monthly fee and your subscription will continue. If you wish to change your billing information, please contact: email@example.com If you do not wish to renew your subscription, you MUST contact firstname.lastname@example.org 30 days before your renewal date with your termination request.
Cancellation of Annual subscriptions
You may provide written/email notice to cancel your subscription at any time. Ecollective Travel will discontinue future charges associated with your subscription upon receiving this notice. You will have access to all content until the expiration of the current subscription. If you cancel a subscription within the first 2 days of your monthly payment, Ecollective Travel will refund 20% of your total payment. The cancellation will be effective in the following billing cycle from the date of your written intent to cancel. You will continue to have the same access and benefits for all reports published before the effective cancellation date. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Cancellation and Refunds of One-Time Purchases
One-time purchases cannot be cancelled or refunded. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Subscribers acknowledge that the contents of the Ecollective Travel documents are copyrighted by Ecollective Travel and that neither Subscribers nor their employers where applicable hereby obtain rights whatsoever in the same. Except as described above, Subscribers shall not directly or indirectly reproduce, download or otherwise distribute (in print, electronic, or intranet format) material appearing on the site without prior written permission from Ecollective Travel.
Other than where explicitly stated, Ecollective Travel owns all the text, images, marks, logos and other content contained in the site (including all designs, text, graphics, pictures, information, data, content and the layout, style and arrangement thereof — collectively, the “Site Content”). If you submit a comment or any other content to Ecollective Travel's database, we consider it to become part of Ecollective Travel's Content. By submitting content under these Terms you are agreeing that it becomes Ecollective Travel's property, and we can use it as we see fit.
The Ecollective Travel logo and name is ours. Please don’t use it without asking us first.
LICENSES AND HYPERLINKS
Feel free to link to Ecollective Travel. Of course, we are happy for you to use snippets of Ecollective Travel content on your own website, but you need to ask for our permission first. Send us an email through our Contact us page, with your URL and the Ecollective Travel text you would like to use and, more than likely, we will be pleased to give you permission to use it. We will ask that you credit us for the content you use and include our logo on any page where it appears. We will also insist that you don’t associate our content with any illegal or objectionable material. Thanks.
We do not moderate content before it is published. We ask you to ensure that the content you submit is accurate, clean, and useful to the community. We reserve the right to remove or amend, at our discretion, content that we deem to be inappropriate. For the purposes of this policy, inappropriate content includes, but is not limited to, material that could reasonably be considered to be: abusive, threatening, pornographic, racially prejudiced, containing objectionable language, infringing upon copyright, infringing on trademark, unauthorized sponsorship, unauthorized advertising or intended for unauthorized commercial gain.
QUESTIONS AND COMMENTS
UPDATED AND REVISED AS OF MAY 01, 2019
HOW WE COLLECT INFORMATION
Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, that is not otherwise publicly available. Ecollective Travel collects personal information in a variety of ways, including when you subscribe to or use Ecollective Travel products or services; when you subscribe to Ecollective Travel newsletters and similar email notices; when you register for or participate in Ecollective Travel Forum and other events such as, virtual educational programs such as seminars, webinars, etc, that Ecollective Travel conducts from time to time; when you visit Ecollective Travel website or the websites of certain Ecollective Travel Partners; and when you enter Internet-based contests, promotions or sweepstakes sponsored or administered by Ecollective Travel. When you register on our website or for our products and services, we ask for and collect information such as, but not limited to; your name, email address, company, job title, country, address, and industry. For some products and services, we may also ask for your address and information about you or your business’s assets or income. Once you register with Ecollective Travel and sign in to our services, you are not anonymous to us. If you are purchasing something from the Ecollective Travel website, we need to know personal information such as but not limited to: your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfil your order and to notify you of your order status. This information may also be used by Ecollective Travel to notify you of related products and services. Credit card information will not be shared or sold to unaffiliated third parties for any purpose without your express permission, except as necessary to process the transaction.
TRANSPARENCY AND CHOICE
People have different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. For example: Wherever it is optional to collect additional information about you, we transparently inform you about what information we need, why we ask for it and we require your consent to process such information. When you change your mind, there is always a convenient way how to let us know. You can always set your own Cookie preferences and therefore decide whether you agree to be on our radar when it comes to ads or behaviour analytics or not.
COOKIES AND RELATED TECHNOLOGIES
USE OF PERSONAL INFORMATION
Registration is not required in order to use this site. However, Ecollective Travel may provide comments, polls, submission forms, etc. to its users. You may be required to register for these features. If you do register, and in the process provide us with personally identifiable information, no information will be shared with any third-party organization except with your express consent. If you post comments or articles on the site, any personally identifiable information you provide in those comments or articles will be public. As such, we are not responsible for personally identifiable information that you may choose to share through these channels. We also provide visitors with the opportunity to sign up to receive communications from us. In this case, we ask the visitor for personally identifiable information. Depending on what the visitor opts-in for, these communications will include some or all of the following: newsletters, company updates, and/or other relevant promotions. You may opt out of receiving any, or all, of these communications by clicking on the “unsubscribe” link in any email we send, or by replying to any email stating you’d like to removed from our list. We may use personal information collected through its website to send out targeted email promotions on behalf of its advertisers and industry partners. If you participate in an Ecollective Travel virtual programs such as webinars, or other time-sensitive programs, we use personal information to contact you to remind you of upcoming deadlines or additional information concerning these programs. Ecollective Travel occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we do not share specific individual information with third parties. Ecollective Travel operates several websites featuring its travel-related content and services. Ecollective Travel may share personal information collected from users of its websites internally across these websites to better serve its users. Ecollective Travel has numerous products and services and therefore numerous email and promotion lists. In an effort to allow users to tailor their participation in Ecollective Travel services and promotions, Ecollective Travel provides users with the ability to choose specific lists or products of interest and opt-out options are product and use/list specific. All email promotions sent from Ecollective Travel provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email or contact email@example.com.
If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc. If you provide us with personally identifiable information for the purposes of receiving these communications, this information will not be shared with any third-party organization except with your express consent. If your personally identifiable information changes, or if you no longer wish us to possess your information, you can request a correction, updating, or deletion of your information by emailing us at firstname.lastname@example.org.
SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES
Ecollective Travel does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances: We may provide personal information about our users to trusted partners and vendors who work on behalf of or with Ecollective Travel under confidentiality and similar agreements prohibiting such parties’ further use of the information. These companies may use your personal information to help Ecollective Travel communicate with you about offers from Ecollective Travel and our marketing partners. However, these companies do not have any independent right to use or share this information. When you register for a contest, event, virtual trade-show, or other promotion that is sponsored by a third party, the third party will be provided personal information unless otherwise posted in connection with the promotion.
DISPLAY OF ADVERTISING
This website may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any website other than our own.
We follow accepted industry standards to protect the personal information you have provided. We work hard to protect Ecollective Travel and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: We encrypt our services using SSL, in transit and at rest as well. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. However, no method of electronic storage can ever be 100% secure. Therefore we are not in a position to guarantee the absolute security of your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
UPDATE/CHANGE YOUR USER PROFILE OR PREFERENCES
To update your email address or change your email preferences please contact email@example.com.
If you have any questions regarding this policy, please email firstname.lastname@example.org.